🌟 Missions:

• 🤝 Enhance User Experience: Deliver premium customer support via Zendesk and Gmail, addressing all user inquiries and issues swiftly and professionally.
• 🎫 Manage Tickets Efficiently: Tackle support tickets effectively, prioritizing and resolving them to maintain superior customer satisfaction.
• 💰 Oversee Payments: Resolve payment-related queries and issues, liaising with the concerned departments to ensure seamless transactions for users.
• 📈 Contribute to Improvement: Identify common user issues and collaborate with the team to enhance our services and user experience based on the feedback received.

🛠️ Ideal Profile:

• 🛠️ Tool Proficiency: Familiarity with Zendesk, Gmail, and other relevant customer support tools is essential.
• 🌐 Multilingual Skills: Proficiency in multiple languages is highly valued and considered a substantial advantage.
• 🗣️ Communication Skills: Exceptional written and verbal communication skills to effectively interact with users.
• 🧠 Problem-Solving Skills: Ability to analyze problems and devise appropriate and timely solutions.
• 🕰️ Time Management: Capability to juggle multiple tasks and tickets efficiently, addressing all user concerns promptly.

🌿 What We Offer:

• Competitive Salary & Benefits
• Supportive and Collaborative Work Environment
• Opportunities for Learning and Development
• Vibrant and Diverse Team